5 Mistakes to Avoid When Hiring a Plumber

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Jan 21, 2021

Ensuring a plumbing issue prevents further damage to your home, business, or property and keeps everything running smoothly. The most efficient way to handle the job is by hiring a trustworthy professional. However, finding the right expert isn’t always straightforward, it requires some initial effort and thorough research to make the best choice. To make your search easier, we’ve compiled a list of the top five mistakes people often make when choosing commercial plumbers, so you can avoid them.

Consenting to Unneeded Repairs

Plumbing services are similar to any other professional service, understanding what's being done is key. Without this knowledge, you might unknowingly agree to repairs that aren't actually necessary. For instance, a plumber might recommend replacing components that are working fine but only need a simple cleaning or adjustment.

Ask why specific repairs are needed and consider seeking a second opinion when in doubt. Routine inspections, maintenance, or minor fixes may sometimes be suggested when they aren't essential for your plumbing system to function properly.

Failing to Verify the Plumber’s Experience

Experienced plumbers bring a wealth of knowledge to the table. While a beginner might handle simple plumbing tasks, their lack of familiarity with diverse and complex issues often limits their capabilities. Newer plumbers may also take more time resolving even basic problems as they’re still mastering their skills. 

By hiring a contractor with years of hands-on experience, you can avoid unnecessary delays and uncertainty. Seasoned professionals not only tackle routine repairs quickly but also diagnose and resolve more complicated plumbing challenges with ease, ensuring the job is done effectively and efficiently.

Plumbing repair service
Ensure that the plumber has a valid license. Make sure the plumber has sufficient experience in work.

Failing to Verify References

When hiring a contractor, ensure they have the right skills and experience. One effective way to do this is through research, either by seeking recommendations or checking online resources. Request references from their previous projects, and reach out to those contacts to evaluate the quality of their work. A skilled contractor should easily provide positive feedback from past clients. Customer reviews and testimonials can offer valuable insights, such as:

  • How pleased clients were with the completed work 
  • The timeliness of project completion 
  • Whether there were any errors or delays 

Failing to Ask About Bonding and Insurance

When interviewing a plumber, confirm whether they have general liability insurance, which covers any damage caused by their work. Next, inquire about bonding. Bonds provide financial security for issues like non-compliance with local codes or incomplete work—be sure to request written proof.

Lastly, if a company employs a plumber, check whether the employer provides worker’s compensation insurance. This covers any injuries that might occur while the plumber is working in your home.

Overlooking Online Customer Reviews

Reviews provide valuable insights into the quality of a plumber’s work and overall service. Skipping this research step could lead to a poor experience. Online reviews can help determine if you’re making a sound choice. For instance, you might come across a plumber whose services appear professional at first glance. However, the reviews could tell a different story.

Some customers might report issues like poorly repaired pipes, unprofessional behavior, or being overcharged. If a plumber has mostly negative feedback, chances are you could face similar disappointments by hiring them. 

Endnote

A plumbing mishap can result in significant damage and costly repairs, making it wise to rely on commercial plumbers. Professionals can evaluate the situation comprehensively and deliver reliable, long-term solutions.

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